THE NATURALLY DIVINE COLLECTION 1. Q: IS IT KID FRIENDLY ? A: YES , NO HARMFUL CHEMICALS WE USED TO MAKE THESE PRODUCTS. 2.Q: WHAT IS IN IT ? A: 17+ DIFFERENT OILS (CARRIER & ESSENTIL ) AND BUTTERS ( 3 KINDS ). CONTENTS LISTEND ON PRODUCT.
WHOLE SALE 1. Q: Do you provide wholesale? A. No, we do not provide wholesale but we can accommodate larger orders.
DELIGHTS HAIR COLLECTION 1. Q: WHAT GRADE IS THE HAIR? A: 10A /11A 2. Q: CAN THE HAIR BE BLEACHED? A: YES, HAIR CAN BE BLEACHED UP TO COLOR 613 3. Q: CAN HAIR BE STRAIGHTEN OR CURLED ? A: YES , IT IS BETTER TO USE HEAT PROTECTOR WHEN STYLING HAIR TO PREVENT HEAT DAMAGE. DO NOT EXCEED 450 DEGREES. 4. Q: HOW LONG DOES HAIR LAST? A: 2 YEARS PLUS WITH GOOD MAINTENANCE. 5. Q: SHOULD YOU CO- WASH HAIR WHEN YOU GET IT ? A: IT IS OPTIONAL BUT AFTER A MONTH MAX / FIRST TWO USES AT LEAST ONE TREATMENT IS RECOMMENDED. 6. Q: HOW MUCH BUNDLES IS NEEDED ? A: 3 BUNDLES DOES A FULL HEAD WITH NO CLOSURE / FRONTAL. 2X6 CLOSURE - 3+ BUNDLES 4X4 CLOSURE - 3+ BUNDLES 5X5 CLOSURE - 3+ BUNDLES 13X4 FRONTAL - 2+ BUNDLES 13X6 FRONTAL - 2+ BUNDLES 360 FRONTAL - 2+ BUNDLES
RETURNS Q: Can the items purchased be returned? A: We DO NOTaccept returns for sanitary reasons.
WRONG SHIPMENTS 1. Q: WHAT IF MY ORDER WAS SENT OUT INCORRECTLY? A: AS EVERY CIRCUMSTANCE IS DIFFERENT WE ASK THAT YOU NOTIFY US WITH IN 48 HOURS OF RECEIVING PURCHASE. TO FASTER ASSIST YOU PLEASE PROVIDE ORDER NUMBER, A CLEAR PICTURE OF WHAT WAS RECEIVED AND WHAT IT WAS THAT YOU WANTED. UPON RECEIVING THIS INFORMATION YOU WILL BE GIVEN OPTIONS TO CHOOSE FROM.
SHIPPING 1.Q: HOW MUCH IS SHIPPING? A: SHIPPING IS $15 FREE SHIPING ON ALL ORDERS OVER $100.00
2. Q: HOW LONG DOES SHIPPING TAKE ? A: 3-7 BUSINESS DAYS ( CANADA/ US). 7-15 BUSINESS DAYS FOR INTERNATIONAL 3.Q: HOW MUCH ARE CUSTOM FEES ? A: CUSTOM FEES VARY DEPENDING ON WEIGHT OF PRODUCT AND DELIVERY CARRIER PRICES. NATURALS IS NOT RESPONSIBLE FOR CUSTOM FEES. CHECK YOUR LOCAL DELIVER CARRIER UPON RECEIVING TRACKING NUMBER FOR BETTER PRICING INFO.
FOR ALL UNANSWERED QUESTIONS PLEASE VISIT OUR CONTACT PAGE.